Author - Lauren Galli

Egos aside: True social media customer service

Social Media Management

Social media can be humbling, both as a novice who is just messing around and as a social media manager.  A lot of times, the temptation exists to assert ourselves and publicly shun those who question us, but as a social media manager, this isn’t the best avenue of attack.  All too often our egos want to sit in the driver’s seat and simply throw out orders, as we expect them to be followed.  However, this isn’t the way a customer service relationship works best, and social media management is, at the end of the day, a customer service profession. Read More

Dodge Journey is made for… journeys

2015 Dodge Journey Information

To take a journey is to literally travel from one place to another.  There is no question of distance, it does not need to be to a remote location, and there are no requirement placed on where you have to go; it is just the act of traveling.  Since 1914, Dodge Motors has been specializing in helping people take a journey.  Whether it’s the journey of your life, a cross country trek during which you plan to find out a little more about yourself or the simple act of traveling to work on a daily basis; Dodge has been there.  Read More

Not all press is good press

Huggies

Say what you will about social media, but its impact is profound, and wide-reaching.  As a business owner, a poor review on social media can cause a drastic decline in clientele.  As a human being, being defamed on Facebook can cause you to be a party to some suspicious glances at a social gathering.  For the product industry, any company that puts a production out for purchase, social media can do both good, and harm.  Which way it goes for the producer all depends on whether or not their product is doing harm, or good and how they handle it in the aftermath. Read More

So many choices makes picking a compact car hard… and fun

2016 Kia Forte

Compact cars are a dime a dozen.  There are a plethora of options on the auto market, but where do even begin to choose the one that is right for you?  Buying a new car is an often taxing process under normal circumstances, but when the market is flooded with good options it can become downright overwhelming.  Each commercial on the television or advertisement on the radio is shouting at you to go in ten different directions, and each one seems like the right path.  A new car is a very personal decision, but there are ways to narrow down your choices and find the perfect vehicle. Read More

Finding the right mechanic

Auto Mechanic

There are certainties that come with car ownership, and car repairs is one of those certainties.  No matter the age of a car, it is inevitable that repairs will have to be made in order to keep it functioning properly.  In order to complete routine maintenance, have your car inspection on a regular basis, and undergo necessary repairs, you will need to find a decent mechanic in your area.  For some people, the act of finding a mechanic is as emotionally taxing as finding a good accountant, hair stylist, and credit union in their area.  It’s a tough decision and there are many factors that must be considered in order the make the right choice.  Read More

Honda HR-V is appropriately sized for fun and family

2016 Honda HR-V Review

They say good things come in small packages.  With the amount of car companies answering the call requesting a smaller SUV than their smallest models, it’s not surprising that major automaker, Honda, has followed suit.  Almost every vehicle manufacturer has begun production of the ultimate crossover, a smaller version of their small SUV, due to increasing customer demand.  In a world where everything seems to be getting bigger, Honda has met these demands with the cute but spacious HR-V.  Smaller and lower than their very popular CR-V, the new HR-V sacrifices size without giving up much-needed cargo space. Read More

Not your average sedan

2015 Chevrolet SS Sedan

Face it, the average sedan can be boring.  Four doors and a modest engine spell family friendly, but not exciting or fun.  No one sits in a dreary office on a rainy day dreaming of a sedan as their most wanted vehicle.  Dream cars are sports cars with huge engines or muscle cars with that signature growl in cherry red or sinister black, two doors and a whole lot of power.  Speed and sedans are not typically synonymous, thus making them seem lackluster.  Chevrolet, creator of the classic powerhouse cars, has the answer to the tiresome sedan, the SS. Read More