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Credit leads are often the most important type of leads for car dealers as they often represent customers who are in more of a need situation than a want situation. One of the biggest mistakes that car dealers and other industries make is that they make it too hard to capture the leads.
This article on Driving Sales describes ways to increase leads by making it easier for potential customers to contact the dealer. By splitting up the information into parts, it makes it more likely that the customers will leave their information.
One of the most perplexing aspects of working with special finance customers is that many are reluctant to give the information necessary to grant them a loan. Just about everyone understands that you need a job, a social security number, and a residence to get a car loan, yet they are often hesitant to reveal this information, especially when they’re visiting a dealer’s website.
Story continues at Uberly about Automotive Credit Leads.
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September 16th, 2009 at 12:04 am
Great post. It is harder now because people just do not have the money to go out and buy a new car.
People are also afraid to buy right now fearing they may later lose their job and now have this car payment they can’t afford.+I went through BMW financial .9% ZERO DOWN! For people like me it’s all about rate get the rate down and people will buy.